Chick-Fil-A is well-known for the service its employees provide but one employee in Virginia took that service to the next level. 

According to a Facebook post, Shauna Hall had just finished paying off her iPhone when two days later she dropped in into a storm drain in a Chick-Fil-A parking lot. 

Shauna says she was lying on the ground "losing her freaking mind" and "about to puke and cry" when she went inside the store to find someone to help. A Chick-Fil-A manager named Seth sprung into action and discovered her phone had fallen all the way down the drainage hole. After comping Shauna's meal and calling the county for help, Seth took matters into his own hands telling Shauna "it’s a manhole for a reason" and goes into retrieve the phone himself. 

He returned with the undamaged phone in hand. 

"He (Seth) is (also) now my hero and favorite Chick-fil-A employee," Shauna wrote on Facebook. "As he was about to climb out of the hole he asked me to snap a picture so he could show his girlfriend what he did at work today. Service with a smile. Just another day at Chick-fil-A."